How does you backorder/preorder policy work?
Customers are allow to reserve products that are out of stock. If you are placing an order with backorder items we will hold your entire order until everything is in stock. Usually it is a 2-3 weeks wait period. If you have any questions please contact us.
I can't wait for my preorder. How do I proceed to remove it so that my order can go out?
Please contact us with your order number and the item(s) you'd like to cancel. If you no longer qualify for free shipping after we remove the item you will be charge a shipping fee.